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Top 10 Best Process Mapping Tools and Software of 2024 (Free & Paid)

Yiyang Zhang

Welcome to the world of process mapping tools! As a project manager or team leader, you face many challenges in keeping track of all the moving pieces and ensuring that everything is on schedule. But fear not! Process mapping tools are here to help you visualize the process of your project and identify any potential issues.

In a sea of process mapping tools, it can be difficult to find the one that suits your needs. But fear not! We have researched and compiled a list of the top 10 best process mapping tools of 2023. Whether you're a project manager striving to optimize productivity or an entrepreneur seeking efficient workflow management solutions, we've got you covered.

What is a Process Mapping tool?

A process mapping tool is software that helps track and visualize a project's different stages, tasks, timelines, and dependencies. It ensures everyone on the team is on the same page and provides transparency by displaying task statuses, completed milestones, bottlenecks, and potential roadblocks.

Process mapping tools enhance collaboration among team members, improve project management efficiency, and help achieve success quickly.

What Should a Process Mapping Tool Includes?

A process mapping tool is a valuable asset for any organization looking to streamline its operations and improve efficiency. But what exactly should a process mapping tool include? Let's take a closer look.


  • Intuitive and user-friendly interface. It should be easy to navigate, with clear instructions on how to create, edit, and visualize the various steps of a process.

  • Customization functionality. Different businesses require customizable processes, allowing for added fields, labels, and map design.

  • Collaboration features. The ability for multiple team members to work on a map simultaneously can greatly enhance productivity and foster better communication within an organization.

  • Integration capabilities. A good process mapping tool should seamlessly integrate with other software systems that your business relies on, such as project management tools or CRM platforms.

  • Robust reporting capabilities. Being able to generate detailed analytics and metrics from your process maps can help identify bottlenecks or areas that need improvement.

  • Ongoing support and updates. Look for providers that offer responsive customer service channels as well as regular updates that address bugs or introduce new features based on user feedback.

These are just some of the key factors you should consider when looking for a great process mapping tool. Now, let's take a look at the top 10 best process mapping tools of 2023, in no particular order.

The Top 10 Best Process Mapping Tools of 2024

With so many remarkable options at our fingertips, we are presented with an incredible opportunity to choose the best tool that fits our unique needs. To help guide you in this exciting journey, we have compiled a list of the top 10 process mapping tools that are making a significant impact in the industry this year. Let's embrace this innovation and unlock our full potential!



With AFFiNE, professionals have access to a unified platform for knowledge base planning, process mapping, and content development. This flexible tool allows users to create their flowcharts as well as set up their goals, all while staying in sync and constructing content with blocks. The limitless workspace allows for user-driven innovation. The benefits of AFFiNE include safe data storage, open-source benefits, and collaborative functionality. With our simple and intuitive platform, you can effortlessly design professional-looking flowcharts and mind maps. Impress your colleagues and clients with visually stunning and easy-to-understand diagrams. Start creating today and take your presentations to the next level.

Key features:

  • Process Mapping in Edgeless Mode: In our edgeless mode, mindmaps and flowchart creation can be a piece of cake. In AFFiNE, scaling and mapping are seamlessly synchronized. In edgeless page mode, understanding block relationships is effortless, and with seamless block-to-block transitions, your process mapping remains smooth.


  • Effortless Group Nesting: Multiple smaller groups can be merged into a larger group, to move both individual elements and smaller groups within the composition. Also, the ungrouping function provides the versatility to disband an entire group or selectively release individual elements from within a group, enabling you to master your process mapping.


  • Advanced Collaboration Capability: When you do need to collaborate with other contributors to discuss your process, AFFiNE makes getting feedback simple. Appealing collaboration capability provides visibility into assigned tasks, making tables easier to estimate, and ensuring your project remains well-designed. Stay at the forefront of your projects, meticulously track your progress, and seamlessly sync with your team to enhance productivity and expedite outcomes.


2. Microsoft Visio


Microsoft Visio is an excellent software for creating flow charts on Windows. It has three products: Visio Online, Visio Standard, and Visio Professional. With Microsoft Visio, you can quickly and easily create flow charts, organizational charts, network diagrams, floor plans, engineering designs, etc. It even includes templates to help you get started. You can also customize shapes and add your own text labels or images to make the perfect diagram.

Key features:

  • Provide modern shapes and templates.

  • Allow collaboration with the team.

  • Visio online will help you to work from anywhere.

Pros of Microsoft Visio

  • Powerful & easy to use

  • Huge library of templates and objects

  • A wide array of export formats

Cons of Microsoft Visio

  • Confusing purchasing process.

  • Limited collaboration capabilities.

  • Clunky and cluttered.

3. Canva


Canva is an online tool for graphic designing that can be used for layout designing, sharing, presentations, and printing business cards, logos, and flowcharts. It is available on Android devices, tablets, iPhones, and iPads. Canva’s intuitive drag-and-drop editor makes creating beautiful designs from templates quick and easy. Plus, its large library of illustrations and icons makes customizing your design easy.

Key features:

  • It has more than 50000 templates.

  • You can create different types of graphs and charts.

  • It has features for photo editing.

Pros of Canva

  • Ideal for various visual project

  • Lots of well-designed templates

Cons of Canva

  • Not as intuitive as other purpose-built flowchart makers

  • Slow to load and difficult to keep organizedPricing: $12.99/month per user for pro plan; $14.99/ month per user for team plan

4. Creatly


Creately is a data-connected visual workspace where you can plan and brainstorm new projects. The software is built to help you make flowcharts quickly and easily. To begin with, they have an extensive library of templates ranging across industries and topics, so it is simple to find an example that fits your needs.

Key features:

  • Huge library of shapes. Also, allow choose the shape from Icon Finder or Google.

  • Automatically pick the right connector.

  • Create complex shapes from the written text.

Pros of Creatly

  • Support real-time collaboration.

  • Offer Web and desktop apps.

Cons of Creatly

  • Limited template selection.

  • Canceling or changing an account requires an email to the company.

Pricing: $5 per month for individuals; Team plans are based on the team size (5 users: $25/month, 10 Users: $45/month, and 25 Users: $75/month)

5. Cacoo


Cacoo is an online diagramming tool that allows you to collaborate on wireframes, flowcharts, and more. With easy sharing links and embed links, you can edit, track changes, and collaborate on flowcharts you designed and updated. With Cacoo, you can organize team assets, save work directly, monitor project status with activity notifications, and more.

Key features:

  • Multiple people can edit diagrams at the same time.

  • Support chat, comment, or video chat inside the tool.

  • It has hundreds of templates to get you started.

Pros of Cacoo

  • Smart and modern charts

  • A wide range of cloud services

  • Team management keeps charts organized at the team level

Cons of Cacoo

  • Learning curve

  • Not enough integrations

Pricing: $6 per user per month

6. MindMeister


MindMeister simplifies the process of designing impressive mindmaps. As a Trusted Cloud certified service and fully compliant with EU-GDPR regulations, MindMeister guarantees security and privacy. It seamlessly integrates into the Meister Suite, ensuring smooth workflow management from start to finish. Key features:

  • Embrace the essentials of process mapping.

  • Advanced visual mode.

  • Integrations and embeds function.

Pros of MindMeister

  • Add notes, links, icons, images, or videos to mind maps

  • Integrate mind maps into project management with MeisterTask

Cons of MindMeister

  • The Free plan has limited features

  • Can’t create free-flowing maps

Pricing: A free basic plan is available; Paid plans start at $2.49/user per month.

7. SmartDraw


SmartDraw is a powerful flowchart software tool for businesses that need to make a lot of visual assets. Aside from flowcharts and schematics, SmartDraw has powerful customization and collaboration options, so drafting these designs is a breeze. SmartDraw stands out for its vast selection of pre-made templates and automated diagramming capabilities. It also supports cloud storage and has robust sharing options.

Key features:

  • Huge selection of templates and objects

  • Helpful Smart Panel feature

  • Create diagrams straight from data with built-in extensions

Pros of SmartDraw

  • Good integration options

  • Easy to use

  • The powerful engine allows for professional charts and diagrams

Cons of SmartDraw

  • Weak collaboration features.

  • Expensive.

  • Can't export to Visio format.

Pricing: $9.95/month after a free trial


yFweQQEmqC_LKCvZMMS873C5tDv7mSkJTxCdCMRk7vE= can be used instantly to build charts since it's online (though it can be used offline as well). With drag-and-drop functionality, a library of shapes, plenty of templates, importing/exporting a variety of formats, and more, it's easy to get started and start creating at any time.

Key features:

  • Intuitive interface with drag-and-drop functionality.

  • Allows track and restore changes.

  • Support various formats for import and export.

Pros of

  • No login is required, free

  • Speed & simple

  • Excellent real-time collaboration support is included when connected to a Google account

Cons of

  • Collection of templates and unimpressive shapes.

  • Less professional

  • Importing from other file types was unsuccessful in testing.

Pricing: Free

9. Gliffy


Gliffy is a great choice for teams in need of a reliable and integrated diagramming tool on Confluence. With its intuitive user interface, plenty of ready-to-use components, and automatic updating of diagrams, there's no need to worry about having an outdated image - you'll always have the latest version. As if that weren't enough, Gliffy has Cloud Fortified certification, over 18 million users, and a long pedigree within Atlassian's products.

Key features:

  • Links and syncs diagrams

  • Real-Time collaboration in Confluence cloud

  • Advanced security and access management features

Pros of Gliffy

  • Simple and easy to use

  • Wide range of shapes, symbols, and templates designed for flowchart

  • Support collaboration

Cons of Gliffy

  • Occasional lags and errors when you work with a large diagram

  • No option to export selected areas directly as PNG or JPEG

Pricing: Professional (1-9 users): $10/month per user; Professional (0-50 users): $8/month per user

10. Miro


Miro embraces more than 1,000 templates, including mind maps, Kanban boards, Gantt charts, product wireframes, research boards, and flowcharts. Miro provides an online collaborative platform where teams can brainstorm ideas, map workflows, and design prototypes all in one place. This versatile tool combines whiteboarding, collaboration, and project management functionalities, taking visual communication to new heights.

Key features:

  • Provide real-time collaborative drawing

  • Built-in comments, video, chat, and seamless communication

  • Unlimited team workspaces with granular permissions, privacy & sharing controls

Pros of Miro

  • Easy to build smart-looking flowcharts and mind maps

  • Simple to collaborate with teammates

  • Intuitive UI

Cons of Miro

  • Hard to import or export content from time to time

  • Difficult to navigate large accountsPricing: $8/month per user for starter; $16/month per user for business

Efficient Process Mapping in AFFiNE

When it comes to selecting the best process mapping tool for your organization in 2023, it's important to have confidence in your decision by considering the unique needs of your team and the specific features offered by each tool. By incorporating an effective process mapping tool into your workflow management strategy, you can drive efficiency gains throughout your organization and achieve your goals with ease. Look no further than AFFiNE, the top choice for efficient process mapping. Designed exclusively for project management and process improvement purposes, AFFiNE provides a comprehensive solution for organizations seeking to streamline their operations with confidence.


So why wait? Start exploring AFFiNE today and take your process mapping to new heights! The timing is opportune, and it's never too late to embark on this transformative journey. Commence improving your plans by using AFFiNE's user-friendly tool. Presently, AFFiNE has launched its Stable Version, with ongoing efforts to develop a more comprehensive and dependable iteration. Join us on our voyage through our social media channels and be part of the experience. Come and join us on our journey over on our media platforms. 🚀

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