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10 Best Free Change Management Tools & Software for 2024

Xuan Pang
02/05/2024

Navigating the sea of change management solutions can be challenging sometimes.

But fear not!

If you're seeking a tool to seamlessly plan, implement, and track changes in your business processes, I've got you covered. Drawing from extensive experience with numerous change management software across various businesses, this post aims to simplify your decision-making process. Get ready for personalized insights and recommendations on the best change management tools to suit your needs.

What Are Change Management Tools?

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Change management tools are essential software solutions designed to streamline the implementation and oversight of changes in business processes and systems. These tools play a pivotal role in structured planning, risk assessment, and change tracking, with a specific focus on the human dimension of transitions.

A notable advantage of these tools lies in their contribution to employee satisfaction. By fostering clear communication and offering a transparent roadmap of the change process, these tools empower employees to better understand, adapt to, and embrace changes. This proactive strategy minimizes anxiety, fostering a more positive reception of organizational changes and cultivating a healthier and more productive work environment.

Benefits of Change Management Tools

Change management tools offer a range of benefits to organizations undergoing transitions. Some key advantages include:

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  1. Structured Planning: Change management tools provide a systematic framework for planning and executing changes, ensuring a well-organized and strategic approach to the transition process.

  2. Risk Assessment: These tools enable organizations to identify and assess potential risks associated with the proposed changes, allowing for proactive mitigation strategies to be implemented.

  3. Change Tracking: Change management tools facilitate the monitoring and tracking of changes throughout their lifecycle, providing real-time insights into the progress and impact of the transition.

  4. Human-Centric Approach: Focusing on the human aspect of change, these tools emphasize communication, engagement, and collaboration, fostering a supportive environment for individuals adapting to new processes.

The 10 Best Change Management Tools

When choosing the right change management solution for your business, careful consideration of various factors is crucial. By thoroughly assessing your specific needs and the scope of your business changes, you can align your selection with precision, ensuring a more effective and tailored implementation. 🔄🛠️

Here are the 10 best free change management tools:

1. AFFiNE

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AFFiNE stands out as a state-of-the-art change management app, meticulously crafted to streamline the organization, management, and collaboration on tasks, projects, and real-time information. What distinguishes AFFiNE is its unique offering as a free and open-source program, leveraging offline technology to ensure accessibility for all users.

In essence, AFFiNE revolutionizes change management by providing advanced functionalities while breaking barriers with its open-source nature, making it a versatile and inclusive tool for businesses and individuals alike. 💡🔄

Key features:

  • Diversified templates: At AFFiNE, we provide a variety of templates, including calendar and SMART, to enhance the agility and efficiency of your workflow. Utilize our range of templates to streamline processes, improve collaboration, and achieve optimal results in your projects.

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  • **Write, Draw, and Plan All-in-One:**Enjoy your all-in-one KnowledgeOS solution for effortlessly writing, drawing, and planning on a hyper-fused platform. It supports kanban, table, rich-text paragraphs as building blocks to form pages or whiteboards. It carries out integrated processing here in document editing, data processing, or brainstorming.

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  • Offline Accessibility: The best change management app should allow users to access their essential details offline. This feature is particularly valuable when going outside with limited internet connectivity.

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2. ClickUp

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ClickUp is an all-in-one solution and project management tool that supports every aspect of your business, from business management to change management and beyond. ClickUp can be a valuable asset in change management by providing a centralized platform for organizing and tracking all change-related tasks.

With its change management software—including user-friendly templates to help you plan, track, and roll out your project—managing change has never been easier.

Key features:

  • Offers a change management plan with workflow time-tracking, statuses, and four different view types to help get you started with your change planning

  • Use ClickUp Mind Maps to facilitate clear visualization of how everything works together

  • Take your pick of 10 different change management templates, including checklists and Gantt charts for different use case scenarios, like IT service management (ITSM), SaaS projects, and work-from-home plans.

3. The Change Shop

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They say they’re “the most usable workplace change management platform on the planet.” This change management software consists of six different tools designed to gather feedback, gauge readiness for change, and then put the necessary actions in place.

Key features:

  • The organization tool helps you gauge if your business is ready for the next change and reminds you of best practices for change management

  • The team tool facilitates cross-team feedback

  • The Change Simulator helps you run through different scenarios and assess possible risks

4. WalkMe

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WalkMe change management tools is designed to manage change for both your customers and your team, guiding users through business workflows. 👀

Key features:

  • Makes onboarding easy with a self-paced onboarding list

  • It helps users reach their goals by encouraging desired behaviors, using insights into digital behavior and custom desktop notifications

  • Reduces customer and employee support tickets, improving customer satisfaction and saving your service desk hours of time

5. Whatfix

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Whatfix is an interactive digital adoption platform that fills a significant gap in digital change management by offering employee onboarding support and ongoing change management training. Whatfix provides interactive walkthroughs and step-by-step guidance for users to navigate easily on any newly introduced software or application.

The contextual step-by-step training allows users to learn in the flow of work, which boosts productivity, ensures minimal downtime during the change, and helps employees up to speed as quickly as possible.

Key features:

  • Easy to create interactive walkthroughs (no coding required)

  • Step-by-step guidance on the key processes

  • Self-serving contextual help & support with the application

6. BMC

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Remedy change management 9 is an innovative IT service management (ITSM) platform from BMC Software. The tool is ideal for IT departments that need to document and coordinate various change management process requests. It enables change managers to review requests, create change plans, and monitor the change implementation progress. The tool also incorporates features to manage new releases, including deployment tracking and automatic notifications for stakeholders.

Key features:

  • Virtual agents and live chat for quick resolution of issues

  • On-premise and cloud implementation

  • Mobile self-service application

7. Freshservice

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Freshservice is an IT asset management system from Freshdesk. It helps businesses with reporting, asset management, release management, and change management. The biggest advantage of Freshservice is its ability to take care of multiple verticals and integrations with its parent desk platform, Freshdesk, and sales platform, Freshsales.

Key features:

  • Plan, track, and roll back changes from one place

  • Analyze and mitigate risks before they become a chore

  • Easy to create and manage Change Advisory Board (CAB) meetings

8. Gensuite

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Gensuite aims to simplify the Management of Change (MOC) process by creating standardized processes for identifying and evaluating the need for change as well as the communication and implementation of change.

Gensuite is a self-configurable platform. It is designed to track and document potential risks caused by changes in operations, equipment, or personnel.

Key features:

  • Action item tracking with real-time status/closure tracking

  • MOC Manager for ensuring a comprehensive review of compliance requirements

  • Mobile-friendly platform

9. Viima

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Viima is ideal for businesses that want to gather customer feedback and take direct action.

The platform allows you to gather ideas from employees, customers, and stakeholders all in one place.

Key features:

  • Idea challenges that encourage employees to come up with innovative solutions

  • Built-in discussions for team collaboration

  • Mobile-friendly platform

10. OrgMapper Influence

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OrgMapper’s Influence tool quickly identifies strong change agent candidates so that users can build an internal support system before initiating organizational transformations. Strength mapping reports allow users to narrow in on how well information is communicated, received, and understood throughout the change process. Armed with these valuable insights, chosen change leaders can build trust within the company, improve their change strategies, and design processes for future initiatives.

Key features:

  • Comprehensive communication diagnostics that identify effective and ineffective communication styles

  • Peer nomination tool that allows employees to elect their preferred change leaders

  • Drill-down functions within reports to identify strengths and weaknesses in change agents and initiatives

Which option suits you the best?

We've compiled a list of the top 10 change management tools. Which one aligns most with your needs? Currently, AFFiNE has released its stable version, but we are continuing to build to a more feature-rich and stable build. Come and join us on our journey over on our media platforms. 🚀🔧

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